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Privacy Policy

A legal disclaimer

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P. P Solutions (Nottm) Ltd – Process Pipework Solutions (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you use our website or contact us.

 

Data controller
P. P Solutions (Nottm) Ltd
Company number: 16263495
Registered office: 13a Pelham Street, Ilkeston, Derbyshire, DE7 8AR
Email: Info@ppsolutions.co.uk
Telephone: +447718158740

Website: www.ppsolutions.co.uk
Last updated: 19/01/2026

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1) What personal data we collect

Information you provide to us
When you use our contact buttons, forms or email links, we may collect:

  • Name

  • Company name (if provided)

  • Email address

  • Telephone number (if provided)

  • Your message and enquiry details

  • Any other information you choose to include

Information we collect automatically
When you browse our website, we may collect:

  • IP address

  • Device and browser information

  • Pages visited and interactions on the site

  • Approximate location (city/region level)

  • Referral source (for example, whether you arrived via a Google advert)

We do not intentionally collect special category data (such as health information) through our website.

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2) How we use your personal data

We use personal data to:

  • Respond to enquiries and provide quotations

  • Communicate about projects, scheduling and delivery of services

  • Maintain business records of communications

  • Keep our website secure and prevent misuse

  • Measure the performance of our marketing and advertising (including Google Ads conversion tracking)

  • Meet legal obligations such as accounting and tax requirements

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3) Lawful bases for processing (UK GDPR)

We process personal data under the following lawful bases:

  • Legitimate interests: to respond to enquiries, operate our business, improve our website and marketing, and maintain security

  • Contract: where processing is necessary to provide a quote or deliver services

  • Legal obligation: where we must retain information for legal or tax reasons

  • Consent: where required for cookies and similar technologies used for advertising measurement

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4) Wix website platform

Our website is built and hosted using Wix. Wix provides the website platform, hosting and technical infrastructure and processes certain data on our behalf when you use the website, including when you submit information via contact features.

Your data may be stored within Wix systems and may be processed in the countries where Wix and its service providers operate. Where data is transferred outside the UK, appropriate safeguards are used.

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5) Google Ads conversion tracking

We run Google Ads and use conversion tracking to understand whether advertising results in actions such as enquiries. This may involve cookies or similar technologies that help attribute a website action to an advert click.

We only use these technologies where permitted under applicable law and your cookie preferences. You can control cookies via our cookie banner (where enabled) and your browser settings.

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6) Cookies and similar technologies

Our website uses cookies and similar technologies to:

  • ensure the website functions correctly

  • remember preferences where applicable

  • support measurement of advertising performance (including Google Ads conversion tracking)

You can manage cookies through your browser settings and, if present, our cookie banner. Disabling certain cookies may impact site functionality.

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7) Who we share personal data with

We may share personal data with trusted third parties where necessary, including:

  • Wix (website hosting and contact features)

  • Google (Google Ads conversion tracking and related measurement)

  • Email and communications providers

  • Professional advisers (accountants, insurers, solicitors)

  • Authorities where required by law

We only share what is necessary for the relevant purpose.

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8) How long we keep your data

We keep personal data only as long as necessary:

  • Enquiries and quotation communications: [12–24 months]

  • Customer and supplier records: for the duration of the relationship and then as required for legal and accounting purposes (often up to 6 years)

  • Website and advertising measurement data: in line with the settings of the tools used

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9) Your rights (UK GDPR)

You have the right to:

  • access your personal data

  • correct inaccurate personal data

  • request deletion in certain circumstances

  • object to processing based on legitimate interests

  • request restriction of processing in certain circumstances

  • request data portability where applicable

  • withdraw consent where we rely on consent (for example, certain cookies)

To exercise your rights, contact us at info@ppsolutions.co.uk.

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10) Security

We take reasonable technical and organizational measures to protect personal data. No online transmission is completely secure, but we take steps to protect information against unauthorized access, loss or misuse.

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11) Third-party links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

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12) Contact and complaints

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Email: Info@ppsolutions.co.uk
Post: 13a Pelham Street, Ilkeston, Derbyshire, DE7 8AR

If you are not satisfied with our response, you can complain to the UK Information Commissioner’s Office (ICO).

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13) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the “Last updated” date.

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